Returns & Exchanges

At Panda London, we want you to be completely satisfied with your eco-friendly home essentials, which is why we offer a 30-night trial on most items and a 100% money-back guarantee. If your new bedding or home products aren't the perfect fit, we make the return process simple and sustainable.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging if possible, ensuring the products are clean and securely sealed for transit.

• 3.
  Ship It Back

  Download your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest designated collection point.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, we will process your full refund or exchange within 5-7 business days.