Frequently Asked Questions
Everything you need to know about our luxury bamboo bedding and home essentials.
What makes bamboo bedding better than traditional cotton?
Bamboo is naturally hypoallergenic, highly breathable, and moisture-wicking. It is softer than high-thread-count cotton and more sustainable, as bamboo requires significantly less water to grow.
How should I wash my Panda London products?
We recommend washing your bamboo bedding at 30 degrees Celsius on a gentle cycle. Avoid using bleach or fabric softeners, and air dry whenever possible to maintain the natural integrity of the fibers.
Do you offer a trial period for your mattresses and toppers?
Yes, we offer a 100-night trial period for our mattresses and toppers. If you are not completely satisfied with your sleep experience, you can return them for a full refund.
Is your bamboo ethically and sustainably sourced?
Absolutely. Our bamboo is grown organically without pesticides and is FSC-certified. We ensure our entire supply chain adheres to strict environmental and ethical standards.
How long does shipping take within the UK?
Standard UK delivery typically takes 2-3 working days. We also offer next-day delivery options for orders placed before our afternoon cutoff time.
What is the warranty on Panda London products?
We offer a 10-year guarantee on our mattresses and a 1-year guarantee on our bedding and towels, covering any manufacturing defects or structural issues.